Public Works Department
The Village of Round Lake's Public Works Department's goal is to "Enhance the quality of life for our residential and business community by providing and maintaining quality infrastructure".
Public Works Department News
WATER TURN ON & SHUT OFF
To request the water to be turned on or off during business hours (8:30 a.m. - 5:00 p.m.), please contact the Village Hall, Administrative Department at 847-546-5400.
For water turn on after hours, or in the event of an emergency water shut off, please call the Police non-emergency number at 847-270-9111 and they will contact the Round Lake Public Works Duty Man.
Household Electronics Collection Events
The Village partners with the Solid Waste Agency of Lake County (SWALCO) by hosting Household Electronics Collection Events (free event) at our Public Works Facility located at 751 W. Townline Road held the 2nd Tuesday of every other month. The hours are 8:00 am to 5:00 pm. The schedule for 2013 is as follows:
Personal Computers, Monitors, Computer Drives, Keyboards, Modems, Mainframes, Scanners, Printers, PDA Organizers, any type of telephones, Televisions (any size), Stereos, MP3 Players, CD Players, DVD Players, VCR’s, Cameras, Video Games, Fax Machines, Shredders, and Small Household Appliances, holiday lights, microwave ovens.
Items NOT Accepted:
Broken Glass, Air Conditioners, Dehumidifiers, Large Household Appliances, Lead Acid Batteries, Electric Fixtures, Fluorescent Light Bulbs, Compact Disks, Software Disks, Tapes, Liquid or Chemical Waste, and Packaging Materials
Frequently Asked Questions
I need to pay my water bill, where do I go?
The water bills can be mailed in using the envelope included in your water bill or if you need to pay in person you will need to go to the Round Lake Village Hall, 442 N. Cedar Lake Rd. If paying after hours, there is a drop box in the parking lot at the Police/Public Works Facility located at 751 W Townline Rd.and at the Village Hall.
I put my garbage out today and when I came home the cans were gone. Who do I contact?
Contact the Administrative Department at 847-546-5400.
There is a street light in my neighborhood that isn't working, who do I contact?
You can call the Public Works Department at 847-546-0962 and report it, use the link on the Village website to report it or send an email by clicking here
There are bees in my trees, can you come and remove them?
If it is a parkway tree, someone from Public Works will remove the nest or make arrangements to have it removed. If the tree is not on Village property, the property owner must make the arrangements.
There is a dead animal in the road, who do I contact?
You can call the Public Works Department. during working hours (M - F 7:00 am - 3:30 pm) at 847-546-0962, or the Police non-emergency number at 847-270-9111.
My water meter is leaking or making noise, who do I contact?
Call the Public Works Department at 847-546-0962.
There is water coming up in the street, what is it from?
This could be a number of things ranging from a backed up sewer to a water main break. These should be reported to the Public Works Department if it is noticed during regular working hours or reported to the Police non-emergency number at 847-270-9111 if it is after hours.
I see my neighbor tampering with the water valve or fire hydrants, is that legal?
No, it is not legal and such tampering should be reported immediately to the Police non-emergency number at 847-270-9111 or to the Public Works Department. at 847-546-0962.
There is a strong sewer smell in my house, can I have it checked?
Yes, by calling the Public Works Department. We will send someone out to make sure the Village sewer system is working properly on your street. If the problem appears to be in the house, you will have to contact a plumber.
I have a dead tree in my yard; can Public Works come and remove it?
If the tree is in the parkway then Public Works will remove it, if it is on homeowner's property, then it is the property owner's responsibility to have it removed. A permit, which is available at Village Hall is required to remove any tree and dependent upon the type of tree, a replacement may be required.
My street wasn't plowed or salted, who do I contact?
Most streets in the Village are plowed and salted by the Public Works Department. however; there are some that are maintained by the State, County, Township or Homeowners Association. You can call the Public Works Department and they will direct you to the appropriate agency.
My grass was ripped up during the winter by a snowplow, who is going to fix it?
All damage done by the Public Works Department will be fixed by them in the spring. Please call the Public Works Department and have your name and address added to the list.